There is nothing more frustrating than your Firestick remote disconnecting many times. You try to change the volume, it disconnects, or if you change the channel, it behaves the same way. Also, connecting a new remote can be a pain sometimes.
If your Firestick remote has disconnected from your Firestick or is not responding, here are some steps to try and reconnect it:
- Check the batteries: Make sure the batteries in the remote are fresh and inserted correctly.
- Restart the Firestick: Unplug the Firestick from the power source and wait a few seconds before plugging it back in. Wait for it to restart.
- Pair the remote: Press and hold the Home button on the remote for at least 10 seconds. You should see a message on the screen indicating that the remote is pairing.
- Check the remote’s LED: If the remote’s LED light blinks three times when you press a button, it means the remote is not paired with the Firestick. Repeat step 3 to pair the remote again.
- Reset the remote: Remove the batteries from the remote and hold down the Select button for at least 5 seconds. Then reinsert the batteries and try pairing the remote again.
- Use the app: If none of the above steps work, you can use the Fire TV app on your smartphone to control the Firestick. Make sure your smartphone is connected to the same Wi-Fi network as the Firestick.
If these steps do not work, you may need to replace the remote or contact Amazon customer support for further assistance.
Related: Firestick Lite vs. Firestick – Key Differences
Table Of Contents
- 1 Steps to Reconnect Firestick Remote: Step-by-Step
- 2 Reasons Why Your Firestick Remote Disconnects Frequently
- 3 How to Connect a New Remote to Firestick?
- 4 How to Reconnect a Firestick Remote to TV?
- 5 How to Reset a Firestick Remote?
- 6 How to Reset Fire TV Alexa Voice Remote/ Alexa Voice Remote Lite/ Alexa Voice Remote (with power and volume buttons)/ Alexa Voice Remote (Gen 1)
- 7 Why is My Firestick Remote Not Connecting?
- 8 How to Reconnect Firestick Remote FAQs
- 9 Final Thoughts
Steps to Reconnect Firestick Remote: Step-by-Step
Reconnecting a Firestick remote can be a little daunting and may take more time than connecting a new remote. Before you go ahead with reconnecting the remote, you should understand why it got disconnected in the first place.
Reasons Why Your Firestick Remote Disconnects Frequently
If the batteries have run out of charge, the remote will disconnect frequently. The only solution is to put in a pair of fresh batteries and try the steps mentioned below in this article.
The Remote is Out of Range
A Firestick remote can work well from 30 feet, but sometimes it doesn’t work even from 15 feet away. The reason could be a weak sensor. In this case, the remote may disconnect when you try to use it.
A Damaged Remote
A damaged remote will disconnect a lot. You can try pairing the remote again or get a replacement remote and connect it. I have also mentioned steps to reconnect a new remote in this article.
Now let us get back to reconnecting the remote. Just follow the steps explained below, and you can do it quickly.
Remove the batteries from the remote, and clean them using a dry cloth. If the batteries are old, consider replacing them. Put a pair of new batteries after 30 seconds.
Unplug the Firestick from the TV, and wait for around a minute. Now you can plug it back into the TV. Wait for the device to load, and get the remote in your hand. Stay at least 10 feet closer to the TV when reconnecting the remote.
Press and hold the Home button for 10-12 seconds while pointing it towards the TV. You’ll see the indicator on the remote blinking gently. Release the button, and see the Firestick loading on the screen. The remote may take a few seconds to reconnect.
Step 4: Use the Remote
Now try using the remote by adjusting channels or adjusting the volume. There are high chances you’ll be able to reconnect the remote. If the remote still does not connect, you need to reset it.
I have explained the steps to reset the remote below in this article.
How to Connect a New Remote to Firestick?
There are a lot of times when people order new or replacement Firestick remotes. Connecting these remotes requires a different approach, and you must also use the old remote. A few users said their existing remotes started frequently disconnecting, so they ordered a new remote.
Here’s how to connect a new remote to your Amazon Fire Tv Stick.
- Grab the existing/paired remote, and press the Home button. Now tap the Home button multiple times to open the menu. You should stand closer to the TV if the remote does not work.
- Open Settings by clicking on the gear icon. The displayed menu may look a bit different if you use an old version of Fire OS. Navigate between the menu using the remote and select Settings.
- Choose Controllers and Bluetooth Devices from the new menu, and wait for the Firestick to load it. Now select Amazon Fire TV Remotes, and choose Add New Remote.
- Use the new remote and press the Home button for 10 seconds. As the Firestick recognizes the new remote, you’ll be able to see it on the screen.
- Get the old remote, and press the Select button to confirm.
Now you have successfully connected a new remote to the Firestick.
How to Reconnect a Firestick Remote to TV?
The best thing about a Firestick remote is that you can use it to control the basic functions of your TV. However, some users reported the remote getting disconnected multiple times. Here’s a fix for that:
Note: I believe you have initiated the setup to connect the remote to the TV. The steps mentioned below are only helpful if you already use the Fire TV remote with your smart TV.
- Get the remote, and pull the batteries out. Leave it for around 30 seconds, and put the batteries back.
- Press and hold the Home button for 10-12 seconds while pointing it towards the TV. You can also follow the Amazon Firestick remote instructions if any are displayed on the screen.
- Wait for the remote to connect, and you’ll see the LED indicator blinking.
- Once the blinking stops, try using the remote to adjust the volume or turn on/off your TV.
How to Reset a Firestick Remote?
Resetting a Fire TV Stick remote depends on the version you are using. If the remote still does not work, you can reset it and try again. Below I have mentioned the reset process for some popular remotes.
- Plug out the Firestick from your smart TV and wait for about a minute.
- Hold the Menu and left button at the same time. Hold these buttons for at least 10-12 seconds.
- Now release these buttons and wait for 5-10 seconds. Remove the batteries.
- Plug the Fire TV, Stick it back into the TV, and put the batteries into the remote.
- Press and hold the Home button for 10 seconds to connect the remote.
Your remote will be successfully paired to the Fire TV Stick once you follow the steps mentioned above in the exact series they are explained.
How to Reset Basic Edition Remote
- Press the Home and Menu buttons altogether three times.
- Release the Home button, and press the Menu button nine times.
- Remove the batteries, and keep the remote for 60 seconds.
- Unplug the Fire TV Stick and wait for a minute or two.
- Plug the Firestick back into the TV, and put the batteries into the remote.
- Press the Home button after the home screen appears, and hold it for 40 seconds.
- The entire setup will take 90 minutes, and your remote will connect to the Fire TV Stick again.
If you own any other Fire TV Stick remote, you can click here to learn how to reset and reconnect it quickly. Also, if you are still wondering how to reset the Firestick remote, here’s a YouTube video for a quick demonstration.
Related: How to Restart Firestick When Frozen – An Illustrated Step-by-Step Guide
Why is My Firestick Remote Not Connecting?
If the Firestick remote still does not pair after resetting, you can opt for the following solutions. I’ve listed all tried-and-tested fixes to make the remote work.
Unpair and Repair the Remote
Unpairing and repairing the remote is the easiest way to make it work. After resetting the remote, you can quickly unpair it. Pair the remote again by pressing the Home button for 10 seconds. Here is a YouTube video on unpair a Fire Tv Stick remote.
Reset the Firestick
Sometimes everything is good with the remote, but the Firestick does not respond. In this case, you should reset the Firestick.
Note: Factory resetting the Fire TV Stick will erase all the data, and you need to set it up again.
If nothing helps, you need to contact Amazon for additional help. You can also ask them for a replacement remote if things are not okay with the remote controller.
How to Reconnect Firestick Remote FAQs
Q: How do I fix an unresponsive remote?
A: The easiest way to fix an unresponsive remote is by refreshing it. Get the batteries out of the remote, wait for 60 seconds, and put them back again. Now press the Home button for 10 seconds to connect the remote.
Q: What causes a Firestick remote to stop working?
A: There are many reasons why the remote stops working, including low battery or an obstacle between the remote and the Fire TV Stick. Make sure you are not more than 20 feet away from the TV.
Q: Can you pair a broken firestick remote with the TV?
A: Well, it depends on the damage the remote has sustained. If the IR sensor has been damaged, the remote will not work. You need to order a replacement remote in this case.
This article covers everything you need to know about reconnecting the Firestick remote. Ensure you are using a pair of new batteries. Also, there should be no obstacles between the remote and the TV.
Resetting the remote helps reconnect it, and you can even do a factory reset for the Firestick to do the remote work.
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